Unchained Capital is looking for an IRA onboarding manager for our Concierge team to help onboard vault clients onto our custody platform. This person will be responsible for leading concierge onboarding sessions, which guide clients through configuring hardware wallets and private keys (many for the first time), educating about multisig and collaborative custody with Unchained Capital, and ultimately building multisignature vaults. We also expect the IRA onboarding manager to help support existing clients, whether it is troubleshooting a hardware wallet, software wallet, operating system, and browser compatibility issues, talking through the IRA product, or presenting during our monthly continuing education webinars. The right person for this role loves bitcoin, has experience with setting people up with private keys, and can navigate clients through the retirement system.
*Cover letter recommended but not required
WHAT YOU’LL DO
WHAT WE WANT TO SEE
In addition to competitive pay, Unchained offers best-in-class benefits including:
Not to mention, you’ll be working alongside the most talented, passionate, and hard-working people in our industry!
Unchained Capital, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and do not discriminate based on race, gender, color, religion, age, or any other basis protected by law.
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